At Renovo we recognise that privacy and dignity are extremely important to patients who come to us for care and treatment
Privacy refers to freedom from intrusion and relates to all information that is personal or sensitive in nature to an individual. Dignity can be defined as being worthy of respect.
We take person-centred care very seriously and ensure that all our staff treat patients’ needs and information sensitively and that their values and personal beliefs are taken into consideration. This approach applies to every patient, whatever their age, sex, race, cultural background or healthcare needs.
We also understand the importance of providing surroundings that protect privacy and dignity and in support of this, we provide single room accommodation with a private bathroom to all patients.
We expect our staff to respect patients’ rights to privacy and dignity and we work hard to foster this culture across our organisation by delivering mandatory Dignity in Care training to all our clinical staff.
Our approach to privacy and dignity is based on the following principles: