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Privacy Policy

Renovo understands that your privacy is important to you. This Privacy Policy explains the type of personal data that we may collect about you when you interact with our website. Any personal data we do collect will only be used as permitted by law.

What information do we collect?

Personal data is any information relating to an individual from which that person can be identified. It does not include any data where the identity has been removed i.e. anonymous data.

We collect personal information from you so that we can offer our services as effectively as possible. Where information is submitted by you as part of an enquiry about our services, we may collect the following information:

  • First / last name
  • Title
  • Email address
  • Phone number
  • Company name
  • Company role
  • Company address

We currently collect and process certain personal information about users who access this website; this can be from questions, queries or feedback provided by users.

This helps us to monitor and improve the website and respond to any feedback or requests for information.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you. The user has a choice in providing us with personal information. However, this decision may limit our ability to provide information about our services. By using this site and submitting information, users agree to the collection and use of the information in accordance with this policy.

Under the General Data Protection Regulation (GDPR) we require consent for collection, use or disclosure of personal information except where required or permitted by law.

Users supplying us with personal information on behalf of someone else must obtain that person’s explicit consent to both the disclosure and the processing of personal information and their agreement to the storage and use of that data as set out in this privacy policy.

Limiting collection, use, disclosure and retention

Whenever we collect or process your personal information, we will only keep it for as long as is necessary for the purpose that it was collected for.

We only disclose such information when required to by law.

We keep personal information stored securely until it is no longer required. In addition, we ensure that personal information is only accessed by those people who need it to perform a specific task such as responding to a query.

Access to your information

Under the General Data Protection Regulations (GDPR), you have the following rights:

  • Right to access the personal data we hold about you
  • Right to rectification if any personal data we hold about you is incorrect or incomplete
  • Right to erasure if you’d like us to delete any personal data we hold about you
  • Right to restrict the processing of your personal data in certain circumstances
  • Right to data portability to have your data transmitted to another controller
  • Right to object to the processing of your data in certain circumstances

If you wish to exercise any of these rights, or make a subject access request please contact us by emailing info@renovocare.co.uk.

Other websites

Our website may contain links to other third-party websites that are not governed by this privacy policy. We suggest that users familiarise themselves with the privacy policy of external websites.

Social media platforms

Any engagement with external social media platforms accessed through our website is subject to this privacy policy as well as the privacy policies held with each respective social media platform.