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Renovo’s Response to the Covid Pandemic

18 March 2022

Blog Group News

On March 17th, Skills for Care held their Social Care Day of Remembrance and Reflection event, to pay tribute to the dedicated social care workforce throughout the COVID-19 pandemic.

Kelly Popa, Trainee Home Manager of Victoria House and Daisy Fernandez, Registered Manager of Swanborough House shared how both Renovo care homes coped during the pandemic.

Kelly Popa had this to say:

“I have to say, the team here at Victoria House went above and beyond covering shifts and stepping in when needed, providing the support to the residents at a time where relatives were unable to visit, tried our best to give reassurance to both residents and families and the staff, through this exceptionally challenging time for all, we pulled through with pride on how we survived, all other homes and hospitals that were not so fortunate we send our condolences knowing they would have achieved all they could during this time and everyone should feel very proud on how it was handled as nobody expected the loss and tragedy that came with this.”

Daisy Fernandez commented:

“It has certainly been a very difficult time for all those in social care.

We at Swanborough House were fortunate to have dedicated staff who adhered to all the restrictions we placed on them, the repeated testing, the conscious wearing of PPE at all times and constant washing of hands.  We were also fortunate to have the technology to help us, the addition of a mobile hand washing unit in the reception area and an electronic temperature device recognising each individual staff member and registering their temperature helped to identify any staff member who might be at risk of bringing in Covid.

I pay tribute to my staff for all their hard work during this very difficult period and indeed now; their awareness of the importance of keeping our vulnerable residents safe is still utmost in our minds.

Technology also helped us keep our residents safe and in touch with their relatives/friends during the periods of lockdown.  We were able to keep our residents entertained and aware of the situation through means of TV and our Activities Coordinators were brilliant in devising new ways to maintain their wellbeing both physically and mentally.

Information received on a regular basis helped us to keep abreast of the situation and my thanks go to all the outside support staff, the provision and collection of test samples and advice on any queries we had.”